Finding out why someone cannot sign in
A customer says they cannot sign in? Search their email on the Activity page to see exactly what happened: a wrong password, a missed two-step code, a failed bot check, a suspended account, or a password reset they never finished. Each sign-in shows where and on what device, so an unusual one stands out.
Where to enable it
Find it in your project editor. No code required.
Inside the editor, head to Activity.
Go to my appsRelated features
Activity
See everything that happens to your live app in one place: who changed your data and how, who changed people's roles or access, and when your users sign up and sign in. Open any customer to see their full story. Every plan keeps the whole history; how far back you can look depends on your plan.
Password policies & MFA
Set how strong passwords must be: a minimum length and whether they need capital letters, numbers or symbols. You can also offer two-step sign-in, where your users confirm each sign-in with a code from an app on their phone. Offering two-step sign-in depends on your plan.
Bot protection on sign in, sign up, and password reset
Keeps bots off your sign in, sign up, and password reset screens. Turn it on in Users, Sign-in settings (or on the Protection page) and we handle the rest. Most real visitors pass without seeing a puzzle.